install new or updated software remotely (including patches, updates and configuration changes
detect new devices and automatically install the RMM agent and configure the device
observe the behaviour of the managed device and software for performance and diagnostic tasks
perform alerting and provide reports and dashboards for our customers.
With the peace of mind that your business has SIRE in the background 24×7 monitoring and managing your infrastructure, helps alleviate the constant pressure placed upon customers to grow revenue, boost profits, solve client problems and move your business forward faster; it places time back into your IT staff’s day enabling them to focus on the work that matters most for your business.
reduces alert fatigue by 80% with intelligent monitoring and alerting technology that consolidates related events into single tickets, so you only receive a ticket action when an action is truly needed.
SIRE’s NOC tests and deploys the viable and restricts the harmful patches to minimise risk and give you confidence when administering patching within your infrastructure.
Our NOC provides a 24x7x365 monitoring, troubleshooting and issue resolution service, acting as an extension of your IT team for monitoring overnight, during the weekends and across holiday periods.
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