Remote Monitoring and Management (RMM)

One of our leading services, the process of supervising and controlling our customers IT systems (such as network devices, storage, desktops, servers and mobile devices) by means of locally installed agents that are managed by SIRE

SIRE's Remote Monitoring & Management is key to proactive, efficient IT service delivery

We cover every layer of your infrastructure, either in whole or in part. From the top down, SIRE will deliver you a 24x7 peace-of-mind that your infrastructure is being monitored and managed.

- Windows & Linux

- VMWare, OpenStack & OpenShift

RMM's 4 main functions

Updates

install new or updated software remotely (including patches, updates and configuration changes

Configuration

detect new devices and automatically install the RMM agent and configure the device

View behaviour

observe the behaviour of the managed device and software for performance and diagnostic tasks

Alerts & Reports

perform alerting and provide reports and dashboards for our customers.

Why choose SIRE's RMM?

With the peace of mind that your business has SIRE in the background 24×7 monitoring and managing your infrastructure, helps alleviate the constant pressure placed upon customers to grow revenue, boost profits, solve client problems and move your business forward faster; it places time back into your IT staff’s day enabling them to focus on the work that matters most for your business.

RMM's Benefits

Intelligent Alerting Technology

reduces alert fatigue by 80% with intelligent monitoring and alerting technology that consolidates related events into single tickets, so you only receive a ticket action when an action is truly needed.

Automate Patch Management

SIRE’s NOC tests and deploys the viable and restricts the harmful patches to minimise risk and give you confidence when administering patching within your infrastructure.

Reduce team burnout

Our NOC provides a 24x7x365 monitoring, troubleshooting and issue resolution service, acting as an extension of your IT team for monitoring overnight, during the weekends and across holiday periods.

Pulse360 Secure

Contact us to protect your business today.

If you want the ability to see across your entire network and generate performance data in the most efficient way, contact sales@sire.co.uk and discover how Pulse360 could transform your business.